Skip to content

Notification preferences

This is where you decide which alerts Sosyabot is allowed to send you, and which to keep quiet.

Why it matters

Some alerts are important (your trial is ending, a payment failed) and some are just nice-to-know (news, quota reminders). Preferences let you keep the ones you want and silence the rest, so your inbox stays useful.

Step by step

Open your notification preferences

Click your name or profile picture, then open the notification settings. You will see a list of alert types, each with an on/off switch.

Turn each alert on or off

Find an alert you do not want and flip its switch off. Leave the ones you care about switched on.

Save and you are done

Your choice takes effect right away. You can come back and change any switch whenever you like.

TIP

If you are getting too many messages, the usual ones to switch off first are the general news and the usage reminders.

Good to know

  • New accounts start with every alert switched on, so you do not miss anything at first.
  • Each alert can be turned on or off on its own; turning one off does not affect the others.
  • Important money and trial alerts (like a failed payment or a trial about to end) are the ones most people keep on.
  • You can change your mind any time; nothing here is permanent.
For developers

Preferences are stored as (user, channel, type, enabled) rows with a unique constraint on (uid, channel, type), so each toggle flips exactly one channel/type combination.

GET /api/v1/notification-preferences
PUT /api/v1/notification-preferences

Event types: payment.requested, payment.rejected, subscription.activated, trial.endingSoon, trial.expired, quota.warning, team.invitation, marketplace.order_received, news. All channels are enabled for every type by default for new users.