Where you get notified
Sosyabot can let you know about things in more than one place. This page explains where those alerts can show up so you can pick what works for you.
Why it matters
Some alerts you want to see the moment you open Sosyabot, and others you'd rather get in your email so you don't miss them. Knowing where each one arrives helps you stay on top of what matters without feeling buried.
Step by step
Open Sosyabot and find the bell
Look at the top of the app for the bell icon. That bell is your in-app inbox — click it any time to see your recent alerts.
Click an alert to jump to it
Click any item in the bell list and Sosyabot takes you straight to the thing it's about, so you don't have to go hunting for it.
Watch your email for the important ones
Some alerts — like an invitation to join a workspace — also arrive in your email inbox. That way you'll still see them even when you're not signed in.
TIP
Want fewer or more of these alerts? You can fine-tune exactly which ones reach you on the Notification preferences page.
Good to know
- In-app alerts live in the bell icon and stick around for a while before they're tidied up automatically.
- Email is best for things you might miss otherwise, like invitations — they reach you even when you're logged out.
- If you haven't received an expected email, check your spam folder before assuming something's wrong.
Related
For developers
In-app notifications persist for 30 days then prune; each item carries a url deep link used for navigation. Email is sent through the configured SMTP provider, with bodies pulled from the Email Templates system (signup-otp, invitation, billing-receipt, plus system events like quota warnings and trial reminders). If SMTP isn't configured, email notifications silently drop and ./service.sh health won't catch it — verify by registering a throwaway account and watching for the OTP email. Browser push is supported where the user granted permission on first sign-in; there's no mobile app yet, so push is opt-in via standard PWA install.