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Team notes

Team notes are private messages you and your teammates leave on a post. They stay inside Sosyabot and are never shown to your followers or published anywhere.

Why use it

Use team notes to ask a question, suggest a wording change, or get approval before a post goes out. Everyone working on the post can see the notes in one place, so you don't need a separate chat or email thread.

Step by step

Open the post

Go to your post and open it. The notes appear in a panel next to the post.

Write your note

Type your message in the note box and send it. To get a teammate's attention, type "@" and pick their name from the list.

Teammates reply

Anyone with access to the post can read your note and reply. Mentioned teammates get a notification so they don't miss it.

Make the edits and finish review

Use the notes to agree on changes, fix the wording, and approve the post. Once everyone is happy, schedule or publish it as usual.

TIP

Mention a teammate with "@" and their name to send them a notification, so the right person sees your note right away.

Good to know

  • Team notes are internal only — they are never published and your audience never sees them.
  • Notes live in your workspace, attached to the post you left them on.
  • You can edit or delete a note after posting it.
  • Sosyabot does not pull in public comments from Twitter, Instagram, LinkedIn, and so on. To read public replies, use the social network's own app.
For developers

Notes are workspace-internal post annotations, scoped per post and workspace:

GET    /api/v1/posts/:postId/comments        list
POST   /api/v1/posts/:postId/comments        create  { body: string }
PATCH  /api/v1/posts/comments/:commentId     update  { body: string }
DELETE /api/v1/posts/comments/:commentId     delete

Note bodies (max 5000 chars) are scanned for @handle references with /@([a-zA-Z0-9._-]+)/g; matched handles are resolved by email or display name, persisted as mentions, and each mentioned user gets a notification. There is no platform comment-sync service — Sosyabot never polls social networks for native replies.